Performance Analytics
Bot Performance This Week:
Customer Bot:
89% accuracy234 queries/day
Staff Bot:
76% accuracy47 queries/day
Questions Deflected:
281 (saved 4.7 hours)
Top Questions by Category:
1. Service Schedule
34%2. Billing/Payment
28%3. Account Issues
22%4. Other
16%Documents Needing Update:
Winter Service Procedures
seasonalOSHA Section 4.2
regulation changedPricing FAQ
3 months old